CHRISTMAS GIFT IDEAS CLICK HERE | Free UK Delivery on orders over £100

FREQUENTLY ASKED QUESTIONS

Sometimes it's okay to stop and ask for directions. Go ahead - choose a topic below and find answers in a flash.

Placing Orders

What if my item arrives damaged or defective?
What methods of payment does Warr's H-D online store accept?

Shipping

How is the shipping cost determined?
How do I know when my order ships?
How do I track my order?
Do you ship outside the UK?
By which carrier will my order be shipped?
How do I know when my order is ready for pickup at the dealership?

Returns

How long does it take to process my return?
If I want to exchange my item for a similar item or a different size or colour, how do I do?
What products are not eligible for return?
Can I return products purchased with a gift card?
Can I return my online purchase at the dealership?